Smart meters do not cause fires: Smart meters cannot combust or ignite. Overheating is typically caused when there are problems with the meter enclosure. These problems can’t always be d…
Utilities are confident in the performance of their vendors and the equipment they are deploying as part of their grid modernization efforts. The meter make / model utilities selected undergo …
Smart meters are tested for accuracy and their primary function is measuring power usage. Similar to your old meter, smart meters will measure the energy that is used by residents of your home…
No. Actually, you control your usage, not the utility. Advanced metering gives you more control. Participating in residential energy management and other energy efficiency programs is com…
Answered by various utilities, security is a top priority for utilities:
AEP Ohio: The privacy, protection and disclosure of personal information are important to AEP Ohio. Cyber security is …
No. Wireless smart meters emit radio frequency transmissions comparable to those emitted by wireless home telephones or Wi-Fi. Wireless technology is prevalent in our everyday lives. Everythin…
No, it is illegal and unsafe to do so. Other than some limited exceptions the utility owns and maintains the metering equipment. This includes electric and gas meters used for measurement and …
Smart meters run on two frequencies. The frequency communicating to the electric meter is 900 MHz (megahertz). If the premise also has a gas meter, the frequency from the electric meter to the…
When data is collected from a meter and transmitted wirelessly to the utility, the data contains specific unique identifiers associated with the customers meter number and service address.
Th…
Field readings will continue only until readings from the new meters are validated as accurate and being processed correctly. Once the meters are fully operational, a meter reader will not nee…