SECC

Are advanced meters a fire hazard?

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Smart meters do not cause fires: Smart meters cannot combust or ignite. Overheating is typically caused when there are problems with the meter enclosure. These problems can’t always be d…

Are smart meters accurate?

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Utilities are confident in the performance of their vendors and the equipment they are deploying as part of their grid modernization efforts. The meter make / model utilities selected undergo …

Will smart meters increase my energy bill?

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Smart meters are tested for accuracy and their primary function is measuring power usage. Similar to your old meter, smart meters will measure the energy that is used by residents of your home…

Can I purchase and install or remove my own meter?

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No, it is illegal and unsafe to do so. Other than some limited exceptions the utility owns and maintains the metering equipment. This includes electric and gas meters used for measurement and …

How is the smart meter information transmitted?

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When data is collected from a meter and transmitted wirelessly to the utility, the data contains specific unique identifiers associated with the customers meter number and service address. Th…

Will meter readers still need to visit my property?

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Field readings will continue only until readings from the new meters are validated as accurate and being processed correctly. Once the meters are fully operational, a meter reader will not nee…

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