Question #1

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Q&A

Will meter readers still need to visit my property?

Field readings will continue only until readings from the new meters are validated as accurate and being processed correctly. Once the meters are fully operational, a meter reader will not need to access your property every month to read your meter.

What are smart meters?

Smart meters, a common form of smart grid technology, are digital meters that replace the old analog meters used in homes to record electrical usage. Digital meters can transmit energy consumption information back to the utility on a much more frequent schedule than analog meters, which require a meter reader to transmit information.

Electric energy use will be recorded every hour at your home and every 15 minutes at your business. Natural gas information will be available on a daily basis. Smart meters will enable you to monitor your consumption more precisely so you can make more informed energy choices.

Will I be able to read my Smart Meter?

Yes. Smart Meters have an easy-to-read digital display instead of a series of dials. Once the communications systems are operational, you also will be able to track your daily usage on the internet.  Gas meters will continue to have dials, as they do today. Watch a video on how to read your advanced meter.

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