Smart meters do not cause fires: Smart meters cannot combust or ignite. Overheating is typically caused when there are problems with the meter enclosure. These problems can’t always be detected on a visual inspection and customers should have their meter enclosures checked periodically by a licensed electrical inspector.

Yes. Smart Meters have an easy-to-read digital display instead of a series of dials. Once the communications systems are operational, you also will be able to track your daily usage on the internet.  Gas meters will continue to have dials, as they do today. Watch a video on how to read your advanced meter.

Smart meters are tested for accuracy and their primary function is measuring power usage. Similar to your old meter, smart meters will measure the energy that is used by residents of your home. The meter itself cannot and will not increase your bills. Your bills could actually be lower because smart meters and smart grid technology will provide you with personalized information and tools to decrease your energy usage. Old analog meters can stick or run ‘slow’ resulting in inaccurate bills. In cases like this, the smart meter will now provide an accurate reading of your energy usage.