Question #1

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean pharetra luctus lectus, at mattis tellus imperdiet ac. Nunc adipiscing eleifend lectus, ac porttitor dolor pellentesque quis. Donec ut lacus magna, in auctor leo. Aliquam sollicitudin faucibus imperdiet. Donec feugiat nisi nec est volutpat vel sagittis purus rhoncus. Mauris eget tempus nibh. Sed viverra lacus sed magna adipiscing porttitor eget sit amet felis. Fusce aliquam blandit lorem a rhoncus.

Q&A

How is the smart meter information transmitted?

When data is collected from a meter and transmitted wirelessly to the utility, the data contains specific unique identifiers associated with the customers meter number and service address.

These fields are validated numerous times to ensure accuracy before the data is used for billing. This process is similar to the cell phone technology where each cell phone has a unique number that goes with every communication which is used to identify a cell tower and connect your call to the correct location

Can I purchase and install or remove my own meter?

No, it is illegal and unsafe to do so. Other than some limited exceptions the utility owns and maintains the metering equipment. This includes electric and gas meters used for measurement and billing, and other equipment such as transformers on the ground or on a pole.  Removing or tampering with the property creates a safety issue, which may result in termination of service, and is considered a crime. If done improperly it can result in serious injury or death. Licensed electricians must contact utilities when work requires a meter to be removed, reset, or the power cut or reconnected at a customer premise. 

What details do smart meters collect?

Details will vary based on the technology but an example is that you will be able to see online usage reports as recent as the previous day. Residential customers will see usage in hourly increments; business customers will see usage in 15-minute increments.

Want the Latest News on Energy Innovation?

Sign up for our monthly e-newsletter and get updates on clean energy, the smart grid, electric vehicles and much more.

We 100% guarantee we will not share your email with anyone.

or skip