While very similar to the existing electric meters, there is one big difference in the appearance of the new smart electric meter: an easy-to-read digital display instead of the spinning wheel or dial that many customers have today. For those customers, this will be the only obvious difference between the appearance of the old and the new meter.
Question #1
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- Are advanced meters a fire hazard?
- Are smart meters accurate?
- Will smart meters increase my energy bill?
- Will a smart meter give my utility control over how and when I use energy?
- How is my personal usage information kept private and secure?
- Do smart meters pose a health risk? What credible research has been conducted on radio frequency and smart meters?
- Can I purchase and install or remove my own meter?
Q&A
Our electric system is more than 100 years old and although it has served us well, it needs upgrading. The energy industry is poised for a dramatic change. In the face of expanding customer expectations, increasing environmental regulation, and new technology, the traditional approach of building new power plants to meet energy demand can no longer be the only option. We must find ways to improve our service and meet our customers’ energy needs in a smart, lower-carbon way. Renewable generation and energy efficiency must, and will, play a larger role.
And consumers want more information and control, too; they want reliable and affordable energy that’s clean, and this requires a unique balancing act. By deploying digital energy technologies and modernizing our power grid, we can bring the grid into the 21st century, empower consumers to make wiser energy decisions, and help create a cleaner, lower-carbon and more energy-efficient world.
Smart meters run on two frequencies. The frequency communicating to the electric meter is 900 MHz (megahertz). If the premise also has a gas meter, the frequency from the electric meter to the gas meter is 2.4 GHz (gigahertz).
The electric meter frequency is similar to a cell phone and the gas meter frequency is similar to a computer router. Neither device will interfere with any wireless devices in the home and it is highly unlikely that the relatively weak fields produced the meter would interfere with the operation of a medical device.

