One of the major potential benefits of smart meters is their ability to give consumers access to detailed data on their electricity usage via an in-home display or internet portals. In-home displays are not yet widely available but should become available with a variety of options in a range of prices in the future.
Question #2
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- Are advanced meters a fire hazard?
- Are smart meters accurate?
- Will smart meters increase my energy bill?
- Will a smart meter give my utility control over how and when I use energy?
- How is my personal usage information kept private and secure?
- Do smart meters pose a health risk? What credible research has been conducted on radio frequency and smart meters?
- Can I purchase and install or remove my own meter?
Q&A
No, it is illegal and unsafe to do so. Other than some limited exceptions the utility owns and maintains the metering equipment. This includes electric and gas meters used for measurement and billing, and other equipment such as transformers on the ground or on a pole. Removing or tampering with the property creates a safety issue, which may result in termination of service, and is considered a crime. If done improperly it can result in serious injury or death. Licensed electricians must contact utilities when work requires a meter to be removed, reset, or the power cut or reconnected at a customer premise.
Details will vary based on the technology but an example is that you will be able to see online usage reports as recent as the previous day. Residential customers will see usage in hourly increments; business customers will see usage in 15-minute increments.

