Question #2

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Q&A

Will meter readers still need to visit my property?

Field readings will continue only until readings from the new meters are validated as accurate and being processed correctly. Once the meters are fully operational, a meter reader will not need to access your property every month to read your meter.

Will meters readers lose their jobs once smart meters are installed?

Traditional meter readers, who will no longer be required to “make their rounds” to personally read meters, will have the opportunity to be re-trained for other jobs within utilities. Some roles for former meter readers would include network technician assistants, call center representatives and utility assistants (such as tree trimmers).

Is the appearance of a smart meter any different from that of my old analog meter?

While very similar to the existing electric meters, there is one big difference in the appearance of the new smart electric meter: an easy-to-read digital display instead of the spinning wheel or dial that many customers have today.  For those customers, this will be the only obvious difference between the appearance of the old and the new meter. 

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