Many power companies now offer products and services to help their customers take advantage of the smart home. For example, many power companies offer an online marketplace, an Amazon-like website that allows you to purchase smart home and energy-efficient products, often with a significant rebate or incentive applied. On ComEd Marketplace, a website for Illinois’ largest power company, customers can purchase a Google Nest Thermostat for only $69 after instant rebate. Some power companies may give you a free smart thermostat or significant rebate if you enroll in a program to move your energy use away from times of high electricity usage (for example, the early evening on a hot summer day). These programs help power companies avoid using costly energy, and those savings are passed along to all customers, as well as the extra bill savings if you participate.
Question #3
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- Are advanced meters a fire hazard?
- Are smart meters accurate?
- Will smart meters increase my energy bill?
- Will a smart meter give my utility control over how and when I use energy?
- How is my personal usage information kept private and secure?
- Do smart meters pose a health risk? What credible research has been conducted on radio frequency and smart meters?
- Can I purchase and install or remove my own meter?
Q&A
Traditional meter readers, who will no longer be required to “make their rounds” to personally read meters, will have the opportunity to be re-trained for other jobs within utilities. Some roles for former meter readers would include network technician assistants, call center representatives and utility assistants (such as tree trimmers).
Smart meters are tested for accuracy and their primary function is measuring power usage. Similar to your old meter, smart meters will measure the energy that is used by residents of your home. The meter itself cannot and will not increase your bills. Your bills could actually be lower because smart meters and smart grid technology will provide you with personalized information and tools to decrease your energy usage. Old analog meters can stick or run ‘slow’ resulting in inaccurate bills. In cases like this, the smart meter will now provide an accurate reading of your energy usage.

