Question #3

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Q&A

What are smart meters?

Smart meters, a common form of smart grid technology, are digital meters that replace the old analog meters used in homes to record electrical usage. Digital meters can transmit energy consumption information back to the utility on a much more frequent schedule than analog meters, which require a meter reader to transmit information.

Electric energy use will be recorded every hour at your home and every 15 minutes at your business. Natural gas information will be available on a daily basis. Smart meters will enable you to monitor your consumption more precisely so you can make more informed energy choices.

What does my power company offer around the smart home?

Many power companies now offer products and services to help their customers take advantage of the smart home. For example, many power companies offer an online marketplace, an Amazon-like website that allows you to purchase smart home and energy-efficient products, often with a significant rebate or incentive applied. On ComEd Marketplace, a website for Illinois’ largest power company, customers can purchase a Google Nest Thermostat for only $69 after instant rebate. Some power companies may give you a free smart thermostat or significant rebate if you enroll in a program to move your energy use away from times of high electricity usage (for example, the early evening on a hot summer day). These programs help power companies avoid using costly energy, and those savings are passed along to all customers, as well as the extra bill savings if you participate.

Will meters readers lose their jobs once smart meters are installed?

Traditional meter readers, who will no longer be required to “make their rounds” to personally read meters, will have the opportunity to be re-trained for other jobs within utilities. Some roles for former meter readers would include network technician assistants, call center representatives and utility assistants (such as tree trimmers).

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